NETFLIX users should be alert for signs of a digital slump.
The brand plans to crack down on password sharing, but new policies only encourage some hackers.
The Netflix home screen is adorned with cute icons for each streamer in a given household.
Netflix allows users to have up to five individual profiles for one account.
If your family has fewer than five open profiles and a new icon appears, it can be a sure sign of unauthorized activity on your account.
CNET advises if you notice a new, incomplete profile, you should delete it and reset your password — note that you’ll need to use a computer or smartphone to do this.
Next, you should check your Netflix account’s IP history and geolocation – which devices are streaming from your account and from where?
Sign into your Netflix account on desktop or smartphone and click the icon in the top right corner to go to your account page.
On the Settings tab, click Recent device streaming activity.
If you notice activity in an area that no one in your household has been streaming from, reset your password immediately.
CNET emphasized being smart with your password, since “Password1” simply no longer protects an account.
Finally, you want to review your billing and confirm that you still have the subscription plan you signed up for.
Netflix’s standard tier costs $15.50 per month.
If you were being billed $20 a month, it could very well mean that an outsider updated the service at your expense.
For a matter with so many nuances, you need to involve Netflix directly — notify the company of the hack and reset your security info.
The Netflix brand took a dip in 2022 — they reported losing subscribers for the first time in a decade, and the stock price has fallen over 70% since that time last year.
In contrast, Netflix CEO Reed Hastings was one of the highest-paid executives in the world last year with a $450 million paycheck.