Wednesday, December 1, 2021

PARKING MAD Dad was hit with a £ 60 parking fine after a frequent bug on the RingGo app during a family day out

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A DAD was given a parking fine after accidentally paying for the wrong car using the RingGo app.

Scott Corben of Bere Ferrers in Devon has been fined £ 60 for parking outside Plymouth’s Playhouse last month.

He had dated his daughters for a day after their Covid isolation period ended.

The father struck RingGo after accidentally paying for the wrong vehicle while typing his car’s license number into the app.

A RingGo spokesman said they are offering a “grace period” so drivers can correct their registration details if necessary after paying to park.

However, if the wrong information is not corrected by the driver, he is threatened with a parking ticket (PCN).

Scott didn’t realize his mistake until he got back to his car and stuck the fine on his windshield.

The responsibility for issuing the fine lies with the parking authority in the area and not with RingGo.

Premier Parking Solutions, based in Newton Abbot, is responsible for monitoring parking spaces outside the theater.

The company said: “The fault appears to be entirely with the driver who authorized the wrong vehicle to park.

“It is not at all controversial to demand that the right vehicle is properly authorized to park and that the driver has caused us damage as a result of the mistake.”

However, Scott claimed it was incorrect “that companies can hide behind the wording of the law when someone clearly paid for the parking space – but only for the wrong car.”

He told the Plymouth Herald, “Parking apps like RingGo often have the details of more than one car saved.

“I’ve found that it is very easy to forget to change your car’s registration when paying for a parking space.

“That means that you can actually pay to park for the right time and place, but for the wrong car.

“I did that recently when I took my daughters to the Plymouth Playhouse to see a play the day after my daughter was allowed out of isolation after Covid.

“I parked nearby, entered all the correct data, but selected the wrong car in the RingGo app. When I got back I found a £ 60 fine attached to the windshield – that’s double what we paid for tickets I paid for parking – albeit in the wrong car.

“I could just pay the fine to Newton Abbot’s Premier Parking Solutions and keep quiet, but I think it’s wrong.

“You’d think that an operator of parking controls would accept that as a stupid mistake, right? I ask them to be sensible and sensible. “

Scott has now reached out to the Independent Appeals Service (IAS) and believes the fine is in contravention of the Secretary of State for Transport’s instructions that “An agency has the discretion to grant a PCN at any point during the process cancel.

“It can also do this if there is an unequivocal violation, if the authority considers this to be appropriate in the circumstances of the case.

“Under the general principles of public law, public authorities are required to behave fairly and proportionately and are encouraged to use a reasonable and reasonable discretion and take into account the public interest.”

A spokesman for Premier Parking Solutions said: “Although we are unable to comment on individual cases that lie with the independent judge, the fault seems to lie solely with the driver who authorized the wrong vehicle to park.

“It is not at all controversial to demand that the right vehicle is properly authorized to park and that the driver has caused us damage as a result of the mistake.”

A RingGo spokesman said in a statement: “When paying for parking via a mobile app, the driver is responsible for ensuring that their vehicle registration number is entered correctly.

“We know mistakes happen, so RingGo gives drivers a grace period to correct their registration information after paying to park if necessary.

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