Monday, January 23, 2023

I was fined £100 at McDonald’s for ‘eating my food TOO SLOWLY’ – I’m angry

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A MAN was furious after saying he had been fined £100 for “eating his food too slowly” in a McDonald’s car park.

Shapour Meftah had met his brother at the fast food joint but was shocked when the visit became “the most expensive McDonald’s” he’s ever been to.

He had parked outside the McDonald’s branch on Newmarket Road in Cambridge and ordered “quite a lot of food”.

However, he thought nothing of it until a few days later when he received two fines from a private parking garage in his mailbox.

According to UK Parking Control, Shapour has exceeded the 90-minute time limit McDonald’s customers are allowed to remain in the car park.

Shapour was issued two fines for two visits on the evening of January 4th and 6th, 2023.

The fees are £100 and if he doesn’t pay them within a week they go up to £100 each.

Shapour said: “It was parking hell – the most expensive McDonald’s I’ve ever had.

“There’s no sign at McDonald’s that says you have 90 minutes to sit, eat and go. They don’t want to rush your food and we ordered quite a bit of food.”

Shapour went to McDonald’s to appeal the fine notice that had been served on him.

However, he said: “There is no way to get help from them.

“I tried to talk to them and they said it had nothing to do with them. There’s no way they’re going to help you.”

A representative of the company explained the regulations in their parking lots and imposed fines, saying that it is at the discretion of the responsible parking control company to decide the outcome of individual cases.

They said: “We have parking restrictions in place at some of our restaurants with a time limit to ensure there is ample parking for all our customers.”

They added: “Adequate signage regarding these restrictions is clearly visible both at the entrance to the car park and on various lamp posts within it.

“If a customer believes they have been issued a ticket incorrectly, they should dispute it in accordance with the parking control company’s guidelines.”

MoneySavingExpert advises: if you get a ticket from a private parking company that you think is unfair, don’t just pay for it automatically.

An excerpt on their website reads: “Private parking companies have no official right to fine you, although they may try to make you believe they are doing it.

“All they do is send you a notice of what they believe to be a breach of contract.

“However, it’s not the ability of private companies to issue tickets per se that poses a problem. It’s the unstructured system that places unnecessary power in potentially unscrupulous hands.”

Shapour has appealed to the UK Parking Authority to have the fine overturned.

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