BT appears to be experiencing an outage with users complaining that they cannot connect to broadband internet.
The DownDetector website health monitor registered thousands of reports Thursday morning.
The service appeared to be down around 11:00 a.m. with some users receiving a message that their Internet Service Provider (ISP) was down.
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BT customers expressed frustration on social media, claiming they were unable to access websites or email.
“I don’t get to ‘My BT’,” wrote one. “I cannot register for my e-mails on the BT website, has your server system down?”