Sunday, December 5, 2021

Energy customers from collapsed businesses have been asked to reapply for a £ 140 warm home rebate system

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Those entitled to a reduction include poorer elderly people and other people with lower incomes who are or are at risk of energy poverty

The program allows bill payers to enjoy an annual discount of £ 140 off their gas or electricity bills over the winter.

Energy customers who applied for the Warm Home Discount Scheme (WHDS) through a company that has since gone bankrupt are encouraged to reapply through their new supplier in order not to incur losses.

The beneficiaries include poorer elderly people who receive a pension guarantee loan and lower-income people who are or are at risk of energy poverty.

Utilities with more than 150,000 household customers are required to join the program, but a number of suppliers have gone out of business in the past few months as wholesale gas prices have skyrocketed and some households are at risk of “falling through the cracks” “. “.

On Monday, Bulb Energy – the UK’s seventh largest supplier – became the youngest victim of the gas crisis.

The company, which serves around 1.7 million customers, has announced that it will enter into a special administration, ie it will no longer act, but will continue to supply members. The company is run by the government through the energy regulator Ofgem.

Customers with other providers who have gone bankrupt should be automatically linked to a new provider via Ofgem.

However, millions of people who have already applied for WHDS – which is usually first served, first served to those who are not retirees – are encouraged to “ASAP” to submit a new application or risk “missing”.

Justina Miltienyte, energy policy expert at price comparison website, said: “Eligible consumers run the risk of falling through the cracks if their supplier goes bankrupt and they switch to another supplier.

“The £ 140 might not be enough to offset soaring energy prices, but it will still be a lifeline for many low-income people this year … If you think you are eligible for the discount we recommend it via your supplier as soon as possible. “

Ms. Miltienyte added: “Even if you have applied to an energy company that has since gone bankrupt and switched to a new provider, we recommend that you apply again to the new provider so that you don’t miss anything.”


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